USAC RFP: Customer Service Center and CRM O&M BPO Services

Posted Date: Mar 04, 2026
Apr 28, 2026
Awarded Date: No Awarded Date
SetAside Type
Solicitation ID Solicitation Title Solicitation Office
USAC-26-009 USAC RFP: Customer Service Center and CRM O&M BPO Services
Synopsis

At the request of the Federal Communications Commission (FCC) Office of Managing Director (OMD), and to ensure wide exposure of the Universal Service Administrative Company's (USAC) solicitations, the FCC is alerting the public that USAC has posted this solicitation on its website.  The purpose of this Request for Proposal (“RFP”) is to acquire Customer Service Center and CRM O&M BPO Services. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than April 28, 2026, at 11:00 AM ET.

This Request for Proposals (RFP) describes the services .... Read More

Office Location Agency Name Solicitation Base Posting Type
FEDERAL COMMUNICATIONS COMMISSION Combined Synopsis/Solicitation
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