Maintenance/Service Agreement for NovoCyte Quanteon

Maintenance contract\repair for the following:

Flow Cytometer

Manufacturer: Agilent

Model: NovoCyte Quanteon

Service Plan: CrossLab Silver (or equivalent)

Salient Characteristics:

• Service agreement with a 12-month period of performance
• Minimum of 1 preventative maintenance visit (PM) by certified Agilent service technicians
• Performance verification: During preventative maintenance, the technician should verify and document the system's performance to ensure it meets manufacturer specifications.
• Calibration of all detectors and lasers to ensure accurate and reproducible results
• Provision for on-site repair services by certified Agilent technicians in the event of a system malfunction.
• Priority response .... Read More